Legal
Refund Policy
Effective date: November 13, 2026
1. Purchases made on Amazon
Harmonell™ is sold through Amazon. Returns and refunds for those orders are processed by Amazon under its return policy. Start a return from “Your Orders” in your Amazon account.
2. Our satisfaction commitment
If you are not satisfied with your purchase, email support@harmonell.com within 30 days of delivery with your order number. We will work with you and the retailer to arrange a refund or a replacement.
3. Damaged or defective products
If your bottle arrives damaged, with a broken safety seal or past its expiration date, do not use it. Contact us with your order number and a photo, and we will arrange a replacement or refund at no cost to you.
4. How refunds are paid
Approved refunds are issued to the original payment method through the retailer where you bought the product. Processing times depend on the retailer and your payment provider.
5. Reactions to the product
If you experience an adverse reaction, stop using the product and consult your healthcare professional. Please also let us know at support@harmonell.com.
6. Contact
DESTINIA INVESTMENTS LLC, 800 SE 4th Ave, Ste 139, Hallandale Beach, FL 33009, USA. Email: support@harmonell.com.